1) You must have an Invoice Number from your original LED CITY invoice before returning any material.

2) Please fill out this entire form (In the Packing List: one unit/part per line)

3) After your form is submitted, you will receive a confirmation within 3 business days whether your products can be returned.

4) Please pack the completed form together with unit(s)/part(s) when returning the items. Make sure to include the RMA form that you will be able to print after you submit your request. Failure to do so may result in the material being rejected by our shipping department.

5) Please send the unit(s)/part(s) to the address indicated below in Return Information.

6) Inform LED CITY of the tracking number and RMA number after dispatch. LED CITY will deliver the replacement(s) or issue a refund as soon as we have confirmed receipt of the material.